With the introduction of the latest iteration of the Ford Explorer series, it uncovered its own set of actual and potential problems. This website provides information to California consumers that can be used to alleviate the problems they may be experiencing with their 2017 - 2025 Ford Explorer, and/or legal remedies available to them under the California lemon law. This website is not applicable to the Ford Explorer Class Action for fumes in cabin.
These owner problems and
complaints may include:
Among the problems reported by 2017 - 2025 Ford Explorer owners includes:
-
Excessive engine oil consumption. EcoBoost engine operational problems.
-
Engine or Transmission oil leaks. Engine water pump leaks.
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Improper clutch actuation on dual-clutch automatic transmission equipped vehicles.
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Turbocharger problems (if so equipped).
-
Infotainment system failure / improper operation.
-
Brakes vibration/shaking/steering wheel shimmy upon brake pedal application.
-
Engine overheating.
-
"CHECK ENGINE" warning
light and transmission operational
problems.
-
Harsh shifting of
transmission, or other transmission
shifting complaints/problems.
-
Loss of power and/or engine
dying while driving or at a stop
light. Poor engine performance
-
No-start and or dead
battery.
-
Engine stalling. This may
be in conjunction with a no-start
condition following the stalling
-
Air conditioner system
problems.
-
Front or rear suspension
noises.
-
Steering system noises.
-
Electrical system problems.
-
SRS/Airbag warning lamp, or malfunction of
passenger seat occupancy sensor.
For Ford Motor Company, and its authorized Ford dealers, various potential and actual problem(s) with the 2017 - 2025 model-year Ford Explorers are surfacing. Many dealers are performing "software updates" to the engine and transmission systems on the 2017 - 2025 models to correct some issues, clearing "DTC's, scanning all control modules - sometimes alleviating the vehicle owners problems - and sometimes not.
Here is what some dealers are doing
in an attempt to correct the issues
with these vehicles:
-
"Clearing" DTC's (Diagnostic Trouble
Codes)
-
Replacement of fuel injection
components.
-
Updating software to the engine
and/or transmission computer
-
Contacting Ford Technical Support HOTLINE or accessing Ford OASIS.
-
Performing TSB's (Technical Service
Bulletins) or NHTSA mandated Safety
Recalls.
-
You
have been told there is no current
fix for your cars condition, or that
they "could not duplicate", or
"operating as designed", or "NPF"
(no problem found).
Yes, you can do something about this, whether the vehicle is currently fixed or not!
If you own or lease a 2017 - 2025 Ford Explorer (whether the issue(s) are fixed or not), you live in California, and you have 3 or more documented warranty repair orders where you have complained about the same-type/drive-ability issue(s), we encourage you to call our law firm, or use the convenient free online case evaluation form below.
1-800-225-3666
Your 2017 - 2025 Ford Explorer may qualify for a buyback under the California Lemon Law, or you may be entitled to substantial cash compensation in the thousands of dollars. In California, your attorney's fees are billed to the automobile manufacturer. You can call us, or use our convenient free case evaluation form below. Either way, you don't have to put up with a vehicle that does not drive/operate correctly, or is unsafe!
Find out if you qualify for
a lemon law case - FREE...
Takes
1 minute - get your answer the same day.
(Your Ford Explorer is a 2017 - 2025 model-year, and is under factory warranty or it just recently expired.)
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